Make a backup of identities, accounts, and addresses#

To make sure that you have a backup of your accounts, identities, and addresses, Concordium strongly recommends that you export the data to a file you can store in a safe location. The backup will ensure that you can recover your accounts, identities, and addresses if your Wallet database becomes damaged or if, for some reason, you can’t access the Wallet.

Warning

You can’t import a file created in the Mobile Wallet into the Desktop Wallet or the other way around because the two wallets handle private keys in different ways. If you try to import a file that has been exported from the Mobile Wallet into the Desktop Wallet, the import will fail, and likewise, if you try to import a file exported from the Desktop Wallet into the Mobile Wallet. For more information, see Deciding between the Desktop Wallet and the Mobile Wallet.

Warning

You are solely responsible for keeping your assets secure. You must never share your private keys, PIN codes, passwords, recovery phrases, Ledgers, or mobile devices with anyone.

To actually access the recovered accounts, you still need the Ledger that was used to set up the accounts, or a new Ledger that’s been restored from the same recovery phrase.

  1. Go to Export/Import.

  2. Select Export.

  3. Create a password that contains at least 6 characters. You’ll need the password to import the file into the Desktop Wallet so keep it safe.

  4. Navigate to the location on your computer where you want to save the file. If you’re on Windows, make sure that All Files is selected in Save as type. Give the file a name and the extension .json, and then click Save. Once the export is complete, we recommend that you store the file in a safe location that is different from where you store the Desktop Wallet database.