Make a backup of identities, accounts, and addresses

To make sure that you have a backup of your accounts, identities, and addresses, we recommend that you make an export with all the information. The backup will ensure that you can recover your accounts, identities, and addresses if your Desktop Wallet database becomes damaged or if, for some reason, you can’t access the Desktop Wallet.

Export identities, accounts, and addresses

  1. Go to Export/Import.

  2. Select Export.

  3. Create a password that contains at least 6 characters. You’ll need the password to import the file into the Desktop Wallet so keep it safe.

  4. Navigate to the location on your computer where you want to save the file. If you’re on Windows, make sure that All Files is selected in Save as type. Give the file a name and the extension .json, and then click Save.

Import identities, accounts, and addresses

  1. Go to Export/Import.

  2. Select Import and navigate to the location on your computer where you saved the file, and then select Open.

  3. Enter the password of the import. If the import is successful, you can see all the imported identities, accounts, and addresses in the right pane.

Warning

Currently, it is not possible to exchange identities and accounts between the Mobile Wallet and the Desktop Wallet. If you try to import a file that has been exported from the Mobile Wallet into the Desktop Wallet, the import will fail, and likewise, if you try to import a file exported from the Desktop Wallet into the Mobile Wallet.

Support & Feedback

If you have questions or feedback, join us on Discourse, or contact us at support@concordium.software.